365bet体育在线网投

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能源与公用事业

能源与公用事业产业极其庞大,包括石化、核能、煤炭、电力与可再生能源等。

市场

b2b internationalcengyuduojianengyuanyugongyongshiyegongsihezuo,bangzhutamenyingduishichangmianlindegezhongtiaozhan,lirujiagebodong、huanjingxiangguanwenti、jishugaijin、fumianyulundeng。womennenggouweinintigonggezhongyanjiufuwu,lirushichangjihuipinggu、chanpinkaifayanjiu、kehumanyiduyanjiudeng。

我们的方法

womenyikehudemubiaoweiyiqiegongzuodehexin。congxiangmuchushi,womenjiuhuiyihezuohuobandeshenfenweininfuwu,shejimanzuninyaoqiudezuijiafangan。

365bet体育在线网投kehuzhongchengduyanjiushiyimenxuewen,duiyugongyongshiyegengshiruci。womenkeyitongguodianhuahuowangluodiaoyanjiechudaodaliangkehu,bingqiekaifayanjiumoxing,bangzhuninzhuizongjijiankongbianhuadeqingkuang(xiangjiankehuzhongchengduyanjiubufen)。womenhuiyuninkehufangdeguanjianguanlirenyuankaizhanyijianyantaohui,bangzhuninweixiguanjiankehu。xiangmujieshushiwomenhuiyuweituofangxiangguanrenyuankaizhanyantaohui,bangzhutamencongyanjiuxiangmuzhongdedaogengduoshouhuo。

365bet体育在线网投shichangjihuipinggu(liru,xiangguowainengyuanshichangtigongxinxingshebeideqianzaijihui)shiguanchuanzixunfuwushimodehexingongzuo。womentongguoyuzhenggegongyingliandexiangguanrenyuanjinxingfangtan,yijiyuguanjiankehuhuoweituofangxiaoshoutuanduijinxinghudongshideyantaohui,laiwajuexiangguanxinxi。womentongguozhuanjiafangtan(erfeiduishichangzhengtijinxingdiaocha)huodezuizhunquedejieguo,haihuiliyongshichangfenbutuyushichangguimoceliangmoxinglaifuyushujushijianyiyi。

365bet体育在线网投zainengyuanchanyezhong,shichangjihuipingguwangwangzhixiangchanpinkaifayanjiu。yizaixianxingshihuomianduimianjinxingdejiaodianxiaozutaolunhuinenggouduixindechanpingainian(tongchangshigaokejide)dedaoxinxilianghendadefankui。wulunninduiyuqiyezainengyuanyugongyongshiyechanyezhongdefazhanyouzenyangdeyaoqiu,b2b internationaldounengbangzhuninzhaodaoshishixingdongdezuijiashiji。

案例分享:优化客户全程体验

客户的商业问题

365bet体育在线网投2012nian,yijiashijielingxianderanqiguandaogongyingshangyuwomenlianxi,xuyaowomentigongyixiangkehumanyiduyuzhongchengduyanjiudexiangmufuwu。womendeweituofangganggangjinglilexunsuzengzhangjieduan,congerzaijianshekefutuanduiyutigongzhuoyuedekehutiyanfangmianmianlinzhejudadetiaozhan。

我们的工作成果

womendui6geguojiadeshangyenengyuanmaifangjinxinglediaocha,jingzhunquedinglekehuquanchengtiyanzhongguanzhudezhongyaoyiti。zheixiangyanjiudejieguochanminglekehuduiyuwentijiejueyukehufuwudezhuyaoguanzhudian,bingweiweituofangjinxingyewubumenzhongzujizhaopinliuchenggaijingongzuotigonglebianli。tongguohouxuyanjiu,womenduishangshubiangeduiyewujixiaodeyingxiangjinxingleceping,shiwomendekehukandaozheixiebiangeduikehutiyanyuyewuzengzhangchanshenglejijideyingxiang。

案例研究2:净推荐值(NPS)测量

客户的商业问题

womendeweituofangshiyijialaizimeiguodenengyuanqiye,zaizheiyifuyoutiaozhanxingdeshangpinshichangzhong,tamenjijixunqiutigaozishendejingtuijianzhi(nps)。weituofangxuyaowomenshibiechukehuquanchengtiyanzhongchuyulieshide“jiechudian”,congerbangzhutamenduizheixielieshijinxinggaishan。

我们的工作成果

womendezaixiandiaoyanfugaileweituofangdegeleishangyekehu,yunyongfanfujingguoceshiyuyanzhengdeyanjiufangfa,laiquedingkehutiyan(rufuwuhuojiage)deyoushiyulieshi。womenjiangweituofangsuotigongdefuwuzuoweiyigezhengtijinxinglemanyiduyu“tuijiankenengxing”deceliang。

tongguozonghesuoyoushujujieguoyijijingtuijianzhi(nps),womenbangzhukehushibiechunaxieshizhenzhengcujinmanyiduyutuijiandudeyinsu。womendekehuyincinenggouduixiangyingdewentijinxinggaishan,lirujianhuafapiaokaijuliucheng,yijijianshaoyugukenengfashengdezhichu。

我们的客户

客户证言

the project team were efficient, responsive and very knowledgeable in the subject area. analysis of the information was clearly thought through and provided some good insights and recommendations.

E-ON

from implementation and analysis through to usefulness of the information provided, it was a very positive experience.

BRUSH